Support
We reply personally, usually within a day.
In the app - fastest
Open Norka, tap the gear icon and choose «Поддержка» (Support). Our reply will appear there, and the gear icon will show a dot.
On Telegram
@norkasupportbot - questions about access and connection.
By email
support@getnorka.com - if the app does not open or your question is not about the connection.
Common questions
How do I get access? Norka works by personal invitation. Message us on Telegram or by email and we will send you a personal invitation link. Open it on a device with the app installed.
No connection. Check that your internet works without Norka, then turn Norka off and on again. Still not working? Message us from the app.
A website does not open correctly. In the settings you can add it to the list of websites that open directly.
How do I delete my data? Contact support and we will delete your access and related data. See our Privacy Policy.